Privacy Policy

Introduction

VocRemover is operated by Seven AI LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA, which is the controller of the personal data described here. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

Audio and Video Files You Upload

When you use a separation tool, we receive the file you upload and the separated tracks we create from it.

• Purpose. Files are used only to perform the separation you requested and to show your results under My files. We do not use your uploads to train models, and we do not publish or share them.
• Storage. Uploads and results are stored in a private Cloudflare R2 bucket. They are not publicly listed and are accessed through short-lived signed links.
• Processing partners. Songs are processed by Replicate and videos by our GPU worker hosted on RunPod. These providers receive the file only to run the separation.
• Deletion. You can ask us to delete your uploads and results at any time by emailing hello@vocremover.com from your account email.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information, including files you uploaded. You can do this through your account settings or by emailing hello@vocremover.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, email hello@vocremover.com or write to Seven AI LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.